Privacy Policy for Concord Work Force

Effective Date: 01-April-2025

Concord Work Force ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Please read this policy carefully. By using the app, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:
a. Location Data
  • Types Collected: We collect precise and approximate location (via GPS, Wi-Fi, and network-based sources), including background location.
  • Purpose:
    This data is used to
    • Track real-time and historical locations for workforce management.
    • Enable features such as attendance, route tracking, and safety alerts.
    • Improve service accuracy and optimize user experience.
  • Usage in Background: Location data may be collected even when the app is not in active use, to ensure consistent tracking and accurate reporting.
    Your information helps us to more effectively respond to your customer service requests and support needs

b. Device and App Usage Data

  • Access to network and Wi-Fi status to determine connectivity.
  • Access to phone state to identify the device.
  • Use of Bluetooth to detect nearby devices.
  • Use of activity recognition to differentiate between walking, driving, etc.
  • Use of camera, storage, and notifications for certain in-app features such as attendance selfies and reports.

2. How We Use Your Data

We use the collected data for the following purposes:
  • To provide location-based workforce tracking services.
  • To send alerts and notifications based on user movement and events.
  • To enhance safety by enabling real-time location sharing.
  • To generate attendance and location-based reports.
  • For internal analytics and app performance improvements.

3. Data Sharing and Disclosure

We do not sell your personal or location data. However, data may be:
  • Shared with authorized users (e.g., your employer or organization admin) for workforce tracking.
  • Disclosed if required by law or to protect the rights and safety of users.

4. Data Retention

Location and usage data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Users may contact us to request deletion of their data.

5. User Control and Permissions

  • Users can disable location access through device settings.
  • Disabling background location or other permissions may limit app functionality.

6. Security

We implement industry-standard safeguards to protect your information from unauthorized access or disclosure.

7. Children's Privacy

This app is not intended for users under the age of 13. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes through the app or via email.

Contact Us

If you have any questions or concerns, please contact:


Techwave IT Solutions

1 - Shreevardhan Complex
2nd, RNT Marg
Indore, Madhya Pradesh 452001

Email: info@techwaveweb.com
https://www.techwaveitsolutions.com